If you are a Bet365 customer and have a question, you can contact the customer service. The bookmaker offers several service channels.

Regardless of whether you prefer to contact them in writing, or speak directly to the responsible staff, Bet365 has a variant in the customer service offer for every preference.

Customer support is generally available around the clock, including weekends and public holidays.

A contact form can not be found on the Bet365 betting platform but the bookmaker offers a selection of better alternative contact options.

Bet365 E-mail support

For the support of customers the British betting giant has set up its own contact option. The current address for e-mail can be found on bet365.com.

By email – similar to the live chat – written concerns can be clarified quickly with the employees of Bet365. Experience has shown that even inquiries via e-mail are handled very quickly and competently.
In order to get quickly to the desired information by e-mail, it is worthwhile to specify the all relevant data in the inquiry, such as customer number, user name and the category of the problem to be clarified.

Live chat

An alternative to email is the live chat from Bet365. This can be reached on the betting platform with a simple mouse click in the header.

In order to receive competent help quickly, the problem area is already limited at the start of the chat – so the help-seeking bettor ends up in the right place.

Using Live Chat, problems during service hours can be solved quickly. Even in case of repeated requests the employees are patient and friendly.

Free hotline

If you want to personally contact a member of Bet365 support, there will be a dedicated phone number available to customers. This can be used free of charge.

Social networks

Bet365 has various fan sites in the social network. In some cases, however, these are restricted to customers from some countries.

Postal address as an alternative

In addition, a postal address is available in the traditional and proven manner in order to convey a concern to the customer service of Bet365.

In addition to the postage, the temporal component of the postal service must also be considered.

Summary of the Bet365 customer service

The customer service at Bet365 can be classified as good. Basically, the bookmaker shows the willingness to be around the clock for customers and to deal with any questions or concerns.

Even if the support in other languages is a little limited in terms of time, the core times are still covered – and even with a toll-free telephone hotline.

For all the possibilities in the Support Center it is praiseworthy to mention that help seekers with friendliness, competence and efficiency is met.